bank rates

BB&T CD Rates – Not Easy To Find

Winston Salem-based bank doesn't offer any competitive rates, eitherFinding BB&T’s CD rates is a little like following a scavenger hunt map.

Except there’s no actual treasure at the end.

Since I track CD rates for a living and talk to more banks in a month than I care to count, I started where I normally do for weekly posts I write about big banks: the bank’s website.

No luck.

So I called customer service at 800-BANK-BBT. The first live person I got on the phone assured me that rates were usually listed online. (They’re not.)

She then transferred me to someone who could give me the rates over the phone. But that live person hung up on me when I explained who I was and what I needed.

I then embarked on a calling campaign to branches in North Carolina, Florida and Texas.

Sadly, I was hung up on by a machine at one branch and, at the other two, told the people I needed to talk to were either on the other line or had stepped out for lunch.


But on my second call to the toll-free number, I did finally reach a friendly client service associate who gave me the CD specials she had for deposits of less than $100,000:

  • 1.20% APY for 37-month CDs
  • 1.55% APY for 51-month CDs
  • 1.95% APY for 60-month CDs

She also offered basic rates of:

  • 0.03% APY for 3-month CDs versus an average rate of 0.18% APY. (Leaderboard rate is 0.81% APY.)
  • 0.05% APY for 6-month CDs versus 0.28% APY. (Leaderboard rate is 1.12% APY.)
  • 0.20% APY for 12-month CDs versus 0.47% APY. (Leaderboard rate is 1.41% APY.)
  • 0.40% APY for 24-month CDs versus 0.71% APY. (Leaderboard rate is 1.75% APY.)
  • 0.75% APY for 36-month CDs versus 1.04% APY. (Leaderboard rate is 2.17% APY.)
  • 1.05% APY for 60-month CDs versus 1.71% APY. (Leaderboard rate is 2.93% APY.)

See what I mean? No treasure here.

But she warned me that each state served by Winston Salem, N.C.-based BB&T — 12 plus Washington, D.C. — would have different specials.

So I called three of its 1,800 branches: Those same branches in Fort Worth, Texas, and Tampa, Fla., as well as a branch in Columbia, S.C.

If you’re still with me, you’re surely on the edge of your seat now. So I won’t keep you in suspense (or, more likely, prolong the agony).

Yes, BB&T CD rate specials vary by state.

Seriously friendly folks I spoke to went through the basic CD rates term-by-term; sadly, those appear to be equally bad regardless of geographic location.

But the Tampa branch had a 30-month special for 1.30% APY.

Forth Worth offered specials of 1.25% APY for 37-month CDs, 1.60% APY for 51-month CDs, and 2.00% APY for 60-month CDs.

And Columbia’s specials are 1.20% APY for 37-month CDs, 1.55% APY for 51-month CDs, and 1.95% APY for 60-month CDs.

It also offers 1.30% APY on its 30-month “can’t lose CD,” which allows you to make an additional deposit of up to $10,000 after 12 months and take one withdrawal after 12 months.

There are definitely better deals out there, and you’ll find them if you compare BB&T’s cd rate returns with the best CD rates from scores of other banks in our extensive database.

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