Comments on: Chase changes terms on other cards

By: Laura B

Laura B — Sat, 10 Oct 2009 15:54:45 +0000

Chase did not process one of my online payment I made (their fault), therefore when I caught it my payment was ONE day late, and they blammed me for not writing down the confirmation #, even though they did not do their jobs. This meant that b/c of the “late payment” (which technically was not a late payment), I “breached my contract” and needed to start paying interest (I had 0% APR for 1 year on a balance transfer). They refused to do anything about it….terrible customer service….. I refused to pay them any interest, so I borrowed money from someone to pay off the credit card thinking the nightmare was over…..boy was I wrong….they cancelled my account (which I have no problem, but it looks bad on my credit report) and NOW there is no balance and they are charging me a $1 finance fee b/c I did not pay off the whole balance in one sitting……I can go on forever….I have never felt so cheated and this is ROBBERY of good people, who pay their bils, who are trying to get out of debt….I am furious w/ Chase and will NEVER do business with them again….I hope others feel the same way! I have many other credit cards who work w/ you, and I will stick w/ them…..

By: Sandi Horton

Sandi Horton — Sat, 01 Aug 2009 15:37:15 +0000

Chase is not the only bank doing this. Citicards raised my 4.99 rate to 25.99 without ever having a late payment. So, I got a good rate from my other credit card, Chase, a year ago for 3.99 until the balance was paid in full. Now I got a terms are changing letter from chase raising my interest rate to 12.99 plus prime (currently 16.24). Well, it also said on that letter that Remember: your promotional rate will be unchanged as long as you adhere to the terms and conditions of your promotional rate (which I always have). When I called Chase to make sure that was correct, the very hard to understand Indian woman told me that was not correct and the new variable rate would to my entire card balance. I closed the account. This now leaves me with no credit card for emergency purposes. I will never back with Citicards or Chase again!

By: Jim

Jim — Tue, 28 Apr 2009 03:25:56 +0000

Well Chase is not the only bank doing that- Bank of America raised my rate from 7.99% to 29.99% for being 4-5 days late on a payment !! And I always make my payments, I was just late 1 or 2 times in three years !!! The companies doing this (OUT OF GREED) should be denied any Government assistance and somehow FINED for a new way of “PRICE GOUGING” the American People-those CEO’s who are making these changes are following in the same footsteps of those who SOLD THIS COUNTRY OUT AND CAUSED US TO GO INTO NOT A RECESSION BUT A DEPRESSION!!!! -Mark my words-it will only GET WORSE !

By: John Dial

John Dial — Sun, 01 Mar 2009 15:26:14 +0000

IT’S ROBBERY!! My interest rate went from 9.99% to 27.35%!! Once I get my balance transferred, I do not intend to do business with Chase any longer. I hope others are having better fortune with there accounts.

By: Amulekone

Amulekone — Fri, 27 Feb 2009 18:05:26 +0000

I dont understand why credit card companies come down hard on it’s clients. And changing the terms is way out of line, imposing it is horrible.
Clients should not accept this change