bank rates credit cards insurance finance calculators

Emigrant Launches Dollar Savings Direct

I noticed that Emigrant Direct has quietly spun off a purely online bank by the name of DollarSavingsDirect.

Interestingly, DollarSavingsDirect is running a 3.75% APY online savings account ($1000 minimum) while Emigrant is offering 3.00% (no minimum).

Anyone have an idea on why Emigrant is doing this? Why are they offering different rates? and what’s their business strategy behind this move?

Don't miss out on the next bank deal. Get the newest deals delivered straight to your inbox!
Name:
Email:

Comments (69)
1 Star2 Stars3 Stars4 Stars5 Stars (16 votes, average: 3.94 out of 5)
Loading ... Loading ...
69 Existing Comments

Add New Comment

  1. Dan Tanner said:
    on August 15th at 07:01 am

    Why consider dollarsavingsdirect when they can not beat WMU at 4.00% in- branch rates?

    Just keep watching the WM stock symbol… for now.

  2. Chuck said:
    on August 15th at 02:08 pm

    I spoke to them today. They advised me that it’s a separate branch of the existing bank and that they had been working on getting this up and going for a while now. Because it’s a separate branch they offer may offer different rates at different times etc. They also mentioned that despite it being a separate branch the accounts still fall under the same 100,000 FDIC rule because it’s still the same bank.

  3. KAB said:
    on August 15th at 06:27 pm

    Thanks…I JUST saw that myself checking out rates today…appreciate the explanation as I was about to contact them and ask myself. I have had an Emigrant Direct savings account which has gone way down from the original 4.75% when opened so I am intrigued by this new “online” branch. Emigrant is GREAT to deal with, fast and easy to use online, excellent customer service as needed in my experience so I would assume this new version would be the same.
    Dan- one would consider it versus WAMU becasue we all cannot “walk in” to get that higher brick and mortar rate there and this new dollarsavings is the same online rate as WAMU is up to as of today. Nothing against WAMU, just my line of logic between the 2 mind you.

  4. J. Wu said:
    on August 15th at 07:43 pm

    Chuck, good point about the FDIC issue.

  5. shraz said:
    on August 15th at 11:33 pm

    DollarSavingsDirect replaced their spanish version of EmigrantDirect.

  6. Joey said:
    on August 17th at 12:11 pm

    http://www.unionfsb.com/

    Is another bank that is offering 3.75%, however, the minimum deposit is only $1.00. Everyone could pull their money out of EmigrantDirect and put it in http://www.unionfsb.com/ and make 3.75%.

  7. PAM said:
    on August 18th at 12:57 pm

    I, too, sent Emigrant an e-mail asking why the rate for the new account was higher than the American Dream acct. (now 3%) Answer said that the rate was higher because of the $1000 min balance requirement. Call me cynical but I think the intro rate will drop after they have attracted a predetermined amount of new money.
    In my opinion, chasing rates for very short term gains is becoming a nuisance.
    FDIC coverage is an issue. Also, transfers are only allowed from/to an “outside” checking account , not American Dream.

  8. Jim said:
    on August 18th at 05:27 pm

    Pam said
    –FDIC coverage is an issue. Also, transfers are only allowed from/to an “outside” checking account , not American Dream.–
    I couldn’t agree more!
    I have an account at Emigrant. I would have to open up a whole new account to get 3.75%. What a hassle!
    Also, the Bankaholic rating on Emigrant is only 2 stars. If I have to apply again, why stay there?
    Also, while looking for another bank, I could not find a star-rating for WAMU. Is WAMU not safe? If it is safe, why no star-rating?
    I am now considering a move to Zions Bank (4 stars).

  9. Dan Tanner said:
    on August 19th at 05:01 am

    Nothing is safe nowhere. That’s the attitude I take when trading or handling money.

    You safeguard your money as best as you can and learn to have great risk management in place. FDIC insurance is a risk management tool, use it to full extent, with various strategies outlined here in an article.

    “Also, while looking for another bank, I could not find a star-rating for WAMU. Is WAMU not safe? If it is safe, why no star-rating?”

  10. PAM said:
    on August 19th at 11:19 am

    I found a 2 star rating for WAMU. Think they have mortgage woes.
    I personally like AAA/Discover (5 stars) and good CD rates. Their systems are not as user-friendly as some other online banks but I’m willing to tolerate some inconvenience to avoid the drama of a failing bank. I use several online banks for savings and/or CDs. As in all investments, diversification is the key. Who knows how long the government will continue to bail out banks for poor business practices?

  11. Ron said:
    on August 19th at 04:20 pm

    I,too, contacted Emigrant by email and asked why I have to open up new accounts with Dollar Savings Bank in order to get the higher rate (I have 4 separate accounts all with over $1,000). I asked them why they don’t simply restructure the American Dream account to pay more on higher balances. Their response was “Currently, BancoFortuna (apparently another name for Dollar Savings) does offer a higher interest rate than EmigrantDirect, however keep in mind that our savings rate is variable and may change at any time.” Rather than go thru the hassle of opening new accounts, I’m going to wait and see if they raise the EmigrantDirect rate in the near future. Maybe if they get enough complaints, they will. Maybe I’ll just move all my money to another online bank.

  12. Louis said:
    on August 23rd at 01:28 am

    This is bizarre. I closed Emigrant last winter because thier rates had gotten no better than ING Direct and other banks with better features. I opened a DollarSavingsDirect today. I will take the 3.75, but it is still weird.

  13. Guerrilla Girl said:
    on August 26th at 09:44 pm

    Why open another online bank? My guess is to get those customers who are leaving Emigrant Direct for another online bank for higher rates.

    Keep the money in the same parent bank. Makes sense to me.

  14. sam said:
    on August 28th at 07:41 pm

    Metropolitanbankny.com is offering 3.78 online

  15. doglar said:
    on September 6th at 04:32 pm

    i am surprised no one stated the obvious reason for this. This is so that they attract new money without paying old money a dime more. This is just a greed ploy in essence not rewarding loyal customers but rewarding the rate chasers. My suggestion if you are a ED account holder, open the dollarsavings first and close your ED.

  16. inmypjs said:
    on September 8th at 05:55 pm

    WaMu is going under….haven’t you heard? They are getting desperate, customer service is lacking and watch out for the fees

  17. nyler said:
    on September 12th at 01:27 am

    I just emailed ED to complain about the two different yields. ED’s yield has been below its competitors for some time. I see this as attracting new money without having to pay current ED customers more. I am thinking about switching to another account but not Dollar Savings Direct because what will stop them in the future from letting the yield on this account drop and opening up another branch. I will probably switch to a competitor that consistently gives competitive rates without jerking me around like ED.

  18. Gregory SInner said:
    on September 14th at 05:03 pm

    How many kids 300 & somethin’? French fries-Nancy Reagan Kirk Kerkorian Sumner Redstone Chalres Munger Warren Christopher.
    The(Really)Old Guard Los Angeles Magazine December 2006.I want to marry Audrey Schneider.

  19. Mike said:
    on October 10th at 01:30 am

    The Fed just decreased interest rates downward by 0.5% to 1.5%. DSD just went up 0.25% to 4.00 %. DSD is listed as 2 stars out of 5 on Bankrate.com

    I am wondering if it is about to fail. I don’t have more than $100,000.00 so it shouldn’t be an issue unless ALL Banks fail as the FDIC is underfunded currently.

  20. Mike said:
    on October 10th at 01:39 am

    Discover = 5 Stars
    CapOne = 5 Stars
    FNBO = 4 Stars
    UFBDirect = 4 Stars
    GMAC = 3 Stars
    ING = 3 Stars
    DSD = 2 Stars

    From Bankrate.com

  21. Gregory SInner said:
    on October 14th at 12:06 am

    The city shining on a hill. Abu Dhabi as Mitch Henck put it

  22. ran said:
    on October 15th at 05:35 pm

    Combined deposits insured to a quarter million now, correct? Dollar Savings Direct is at 4% in mid-Oct.

  23. Kevin said:
    on October 16th at 08:44 pm

    But for how long ? that is the question

  24. LMT said:
    on October 18th at 01:27 pm

    Does anyone know of a Credit Union that has good rates? Used to be that Credit Unions were more desireable than banks. Anyone think this is still true?

  25. Joey said:
    on October 22nd at 06:18 pm

    Chasing interest rates is par for the course. Banks only agenda is to make money and “customer service” happens to be one of the variables, therefore we get it most of the time. I have several accounts with WaMu (CHASE). They’re easy to open, and opening 3 takes as much time as opening 1 if done at the same time. Your money can be moved instantaneously online within your WaMu checking accounts. With that said…When Emigrant lowered their rates I opened an online savings with WaMu who was offering higher rates. Now that I’ve found DSD I will move from WaMu to DSD. Its fairly effortless because I never close my WaMu checking accounts so I can bounce around as needed without reopening and closing every time something pays substantially more. They are like a home base…each Wamu checking account has its own respective online savings. This works great as long as every account has no minimum( I sometimes leave $.01). By the way, none of these WaMu accounts are my main checking account so there’s never an accident with my Day to Day money by anyone.
    I hope this alleviates any apparent frustrations with the “hassle” of chasing rates. If we all chase, banks will work harder to keep us happy…and they should, we make them lots of money.

  26. Jeremy said:
    on October 24th at 10:46 pm

    To answer your question LMT, not very many credit unions or banks for that matter offer a good rate at that time. For the majority, your only chance is to go online. Joey above is correct when he says that you can’t get comfortable with a bank, if you want the best rate, and thats what you’re trying to do right. I opened up an Emigrant Direct account when they had the highest rate a few years ago, but i haven’t had money in there for a couple years. Anyways, i doubt that Dollars Savings is going to go under this soon in the game, it costs a lot to get these things started up, but by saying that, ANYTHING can happen. But if you plan on making any money, don’t plan on going to your nearby bank.

  27. Kerry said:
    on October 25th at 08:55 pm

    I had my money in a credit union savings account at .76% until last year. I never really paid attention to the rates before then just assuming I was getting a decent rate, not the lowest on the block. My first move was to FNBODirect when it was 6% and then to Countrywide after the big drop. I am back at FNBO now 3.25% – I should have stayed a little longer at Countrywide 3.40% although that could change anytime due to the buyout by BOA. Two stars at Dollar Savings has me a little leery but at 4%… Three stars at GMAC with 3.75% might not be a bad move.

  28. Kerry said:
    on October 25th at 09:52 pm

    Just read some information on Bank Deals about GMAC possibly losing their FDIC status in November. The WSJ wrote about it in an April article.

  29. Steve said:
    on October 26th at 01:54 am

    I just opened a Dollarsavingsdirect account at 4%, and moved $250,000 there from my Vanguard and Fidelity money market accounts, which do not have FDIC Insurance. My wife is doing the same later this week and will title in just her name to get another $250,000 of insurance at 4% rate. The FDIC has full faith and credit guarantee of U.S> Government versus uninsured money market funds yileding just over 1% or T-Bill yileding less than 1%. What am I missing? This seems like a fianncial no-brainer during the finacial crisis. Dollar Savings appears to be owned by Emigrant Bank and they’ve been around since 1850. We’re sleeping better this week with FDIC coverage instead of the crazyiness of mutual funds, God knows what they’ve been investing in!

  30. Greg said:
    on October 27th at 01:23 am

    FWIW, I found this on a search (Google cache), it says GMAC has been granted a 10 year extension on its FDIC disposition requirement:

    market watch article

  31. Ken said:
    on November 10th at 02:55 am

    Dollarsavingsdirect is affiliated with Emigrant Bank located in New York.
    The 4% money market is tops as of this writing.
    Emigrant Bank has been around since 1850 and is a community oriented savings bank. I have been banking there for the last 30 years. Deposits are FDIC insured and therefore backed by the full faith of the United States. Pays to put your money here until you can find better rates in the future!

  32. Paul said:
    on November 10th at 06:34 am

    The best thing to do is to find a large bank about to go under and lock in a high yielding CD rate…usually banks having problems offer higher rates to capture new funds, I did at WaMU just before they went were taken over…5% for 12 or 13 months…honored by new owners even though their new CD rates were lowered of course.As long as you get an acccount number created, even over the phone, it is usually honored if they receive the funds within a week if mailed. Did this at two banks recently and both offered CD rates with an APR of 5%. Stay under the limits and you are safe

  33. Bruce said:
    on December 7th at 06:20 pm

    What I always find troubling is when you check the FDIC.gov site to verify that a given bank is covered, such banks like Dollar Savings Direct, UFB direct, etc. don’t show up. So then you are running on faith that they are affiliated with some other bank that is covered.
    Let’s face it, if one wanted to capture the personal information of people with money, and perhaps even their money, one could just put up a cheesy website, say USAdirect.com, offer 4.2%. People would just enter there personal information on faith that the FDIC logo on the site meant something. All the while, you are just capturing personal info.

  34. rate_chaser said:
    on December 16th at 07:22 pm

    UFBdirect is run by Waterfield Bank according to UFBdirect’s website. Waterfield Bank is FDIC insured.

    DollarSavingsDirect is run by Emigrant Savings Bank which is also FDIC insured.

  35. Lisa said:
    on December 18th at 02:14 am

    I like what Bruce said. How does one know if you’re really insured or even that the bank is real? It used to be you went to a physical building and saw the FDIC sticker on the window or promotional material. Many people don’t even look or ask. With the state of the world today everyone should pay focused attention on where there money is going. If you want to do it right consult with an attorney who can verify the legal standing of the bank.

  36. AliceZ said:
    on December 24th at 01:12 am

    Steve said: on October 26th at 01:54 am
    I just opened a Dollarsavingsdirect account at 4%, and moved $250,000 there from my Vanguard and Fidelity money market accounts, which do not have FDIC Insurance.
    ============================
    Steve: FYI -Just happened to see your post. I too had some money in Fidelity Select MM. Took some out and put into a online Savings Account. However, you mentioned that Fidelity MM fund accounts are not FDIC insured. I’ve been advised that MM funds are guaranteed by government for full value (I believe balance prior to Sept. 2008) until December 2008. I further believe that that guarantee has now been extended until April 2009.
    I withdrew just because I did not like the way their rate had dropped.

  37. DannyD said:
    on December 24th at 11:45 pm

    Has anyone heard of Provident Bank?
    Supposed to be offering 3.75%

  38. Darryl said:
    on December 29th at 06:33 pm

    I, too, had an ED account and called to ask why another branch. Their answer was that DollarDirect could offer a higher rate because they would be stricly an online service and would not offer credit cards nor paper statements.

  39. Mike said:
    on January 5th at 04:02 am

    Does anyone have insight on Bankrate.com rating criteria? Why is DSD a one star bank? I’d like to put 10k in the 4% account but am a little skiddish because of the low rating on Bankrate.com. If it’s FDIC and completely liquid, what are the cons?

  40. Del said:
    on January 7th at 03:58 pm

    DSD is one star because Emigrant Bank (its parent) is one star. On Bankrate you can pull up memos for any rated bank explaining why Bankrate gave a particular “safe & sound” rating to a bank. Here is the one for Emigrant Bank:

    http://www.bankrate.com/brm/safesound/thrftmm.asp?fedid=137915

    Basically, Bankrate had concerns (as of 9/08) with Emigrant Bank’s asset quality (heavy in underperforming commercial mortgages), earnings and capitalization.

    Regardless, I’ve had $15K in DSD for a couple of months (and Emigrant Direct for a few years before that) to take advantage of the 4.00%. With FDIC and complete liquidity, I see few cons, except the risk of going through the FDIC red tape to get my money back if in fact Emigrant ever totally folds.

  41. JohnZ said:
    on January 10th at 12:35 am

    Had some money in ING but withdrew it all because ING said they do not let customers add a Beneficiary. Therefore, if you die, all money goes to the State (I believe).
    If you have an account at ING you should consider this fact.

  42. marsox said:
    on January 10th at 06:33 am

    is the interest rate fixed and if so for how long? No beneficiary? what is that all about?

  43. AliceZ said:
    on January 10th at 10:22 pm

    Regarding the question of Dollar Savings Direct’s BankRate of 1 star. Here is answer I received from DSD regardint their one star rating:

    “Thank you for contacting Dollar Savings Direct regarding our ratings on Bank Rate .com. We truly appreciate this opportunity to assist you. Bankrate.com rated Dollar Saving Direct and EmigrantDirect with 1 Star. Their ratings are based on statistics and they do not conduct any in-depth analysis. In particular, they do not consider any qualitative factors. Dollar Savings Direct is a well-capitalized institution: in particular our parent company Emigrant bank maintained the FDIC’s highest rating, for many years and is also rated by more professional rating agencies including Fitch Ratings Service. Fitch, in its rating process, interviews management on a regular basis and monitors business activity on an ongoing basis. Fitch has recently affirmed Emigrant’s strong investment-grade rating. An investment grade rating is how most large institutional investors evaluate the credit strength of businesses including banks like Emigrant. We have expressed our disappointment at the misleading analysis performed by Bank rate and have asked that they consider using additional important evaluation methods such as those employed by the major rating agencies. Bank rate indicated that, since they rate 17,000 banks on this basis, they are unable to do any in-depth analysis of Emigrant or any other bank. Emigrant Bank parent company to both Dollar Savings Direct and EmigrantDirect remains a well-capitalized institution and is one of the oldest and strongest banks in the country. If you have any questions, please do not hesitate to contact us at 1-866-395-8693. We are here to assist our customers seven days a week from 8:00AM to 11:30PM Eastern

  44. Bobby said:
    on January 10th at 10:27 pm

    Marsox, as far as I know – no interest is “fixed” and can change at any time. Also, I also contacted ING and they said we are not allowed to add a beneficiary (who gets your funds if you die) to their savings accounts and that is why I also decided to go with a bank that allows a beneficiary to be added. I would hate for the state/government to get my money if I die. If I am wrong, hope someone will correct this post.

  45. Alan said:
    on January 11th at 07:37 pm

    If your account does not list a beneficiary (or co-owner), it is part of your overall estate when you die. If you have a will, estate assests are distributed in accordance with the will’s provision; if you die intestate (without a will), the estate goes to various relatives, according to a formula established by state law. If you have no beneficiaries or co-owners on the account _and_ have no will _and_ have no surviving relatives, the gov’t gets the estate. The advantage of a beneficiary or co-owner is that the account can go directly to the beneficiary or co-owner without having to deal with any estate matter; a death certificate is basically (not entirely) all the co-owner or beneficiary will have to furnish to the bank.

  46. Erden said:
    on January 12th at 11:29 pm

    I just checked the rating for Emigrant bank at Fitch Ratings and it is negative. I’m not sure why the e-mail states that it was such a positive bank. As long as it is FDIC insured I don’t think it matters but they should not be misleading anyone. It looks like they are doing pretty bad and might go under soon.

  47. New Yorker said:
    on January 15th at 02:49 pm

    I noticed that some are still unsure of the legitimacy of the represented DollarSavingsDirect – Emigrant Bank relationship. Regarding that, Emigrant’s website (emigrant.com) includes a link to its Privacy Policy. This policy (on the Emigrant site) notes the following regarding the official Emigrant Family (you’ll note that a DollarSavingsDirect relationship is indeed cited):

    This Consumer Privacy Policy is provided on behalf of the Emigrant Family of companies that offer consumer-related financial services: Emigrant Bank (providing a full range of banking products); its retail banking affiliates: Emigrant Savings Bank – Bronx/Westchester, Emigrant Savings Bank – Brooklyn/Queens, Emigrant Savings Bank – Long Island, and Emigrant Savings Bank – Manhattan; Emigrant Mortgage Company, Inc. (offering residential mortgage loans), Emigrant 1031 Direct (an affiliate of Emigrant Bank offering qualified 1031 intermediary services), Emigrant Agency, Inc. doing business as Emigrant Financial Services (featuring insurance, annuity, and mutual fund products), Personal Risk Management Solutions (a division of Emigrant Bank providing insurance advisory services), EmigrantDirect (a division of Emigrant Bank offering certain banking products and services via the Internet), New York Private Bank & Trust (a division of Emigrant Bank, offering private banking services), New York Private Bank & Trust, FSB, (an affiliate of Emigrant Bank offering trust services), and DollarSavingsDirect (a division of Emigrant Bank offering certain banking products and services via the Internet).

  48. Steve said:
    on January 17th at 04:57 am

    I called and talked to customer service of EmigrantDirect, regarding DSD. Basically I got confirmations as what everyone has been saying here. Plus she said currently the DSD has over 1 billion dollar fund since they started the DSD. She confirmed it was very popular.

  49. Cindy said:
    on January 22nd at 08:55 pm

    I continue to be concerned about DSD’s 1 star rating, while today, Emigrant Bank earned 4 stars. If DSD is a spinoff of Emigrant, how can the star ratings be so diverse? If DSD is in trouble, wouldn’t Emigrant be issued a similar poor rating? Not sure if to invest MMA high rate 4.0 APY with DSD. Any help?

  50. Tim said:
    on January 22nd at 09:40 pm

    All banks are having trouble these days, just look at B of A which was once considered the stalwart US consumer bank. It boils down to is the account covered by FDIC insurance? The Dollar Savings Direct deposits are so follow FDIC limits and don’t worry!

  51. New Yorker said:
    on January 23rd at 06:09 pm

    I haven’t heard of the Parent Bank and a Division of the Parent being rated as separate entities.

    If possible, I hope CINDY can share where she saw Emigrant Bank with 4 Stars.

  52. Rico said:
    on January 26th at 01:51 am

    Emigrant Bank has a 1 star rating as well as DSD. Look at the financial report on Bankrate as well so you can get a sense of how profitable or not so profitable they are. Bottom line is a bank will offer very good rates to get money so they can keep afloat in tough times. There is a better than average possibility that Emigrant Bank will fail. 1st Centennial Bank in CA failed on 1/23 and they also had a 1 star rating with a poor financial rating. I have used Emigrant for a long time but now I am re-considering in light of the recent environment. Caveat Emptor!

  53. New Yorker said:
    on January 26th at 05:26 pm

    Though I respect the comments by RICO, it may be a tad reckless to state “there is a better than average possibility that Emigrant Bank will fail”. In these difficult times, I agree that we need to be mindful of the challenges our finacial institutions face, however we should also be careful not to exacerbate the problem by relying on speculative representations.

  54. JohnZ said:
    on January 26th at 10:34 pm

    If I am not mistaken, Dollar Savings dropped it’s 4% rate to 3.50% and Venture dropped from 3.50% to 3.30%. Guess we will see more to follow…

  55. JAT said:
    on January 27th at 03:19 pm

    Steve said:
    on January 17th at 04:57 am
    I called and talked to customer service …. she said currently the DSD has over 1 billion dollar fund since they started the DSD. She confirmed it was very popular.
    ***************************************

    It would be interesting to know how much of that $1B was transferred OUT of Emigrant Direct over to DSD. I’m sure many customers like myself have done that. Looks like DSD is down to 3.5% and Emigrant Direct is at 2.4%. Was a little put off by the seemingly sneaky way they introduced this new online bank, but have overall been pleased with my relationship with them.

  56. Dave said:
    on January 28th at 08:33 pm

    Is Dollar Direct still open?

    My web site SBCGLOBAL aka ATT will not allow me to access their site due to possible fraud

  57. Chad said:
    on January 29th at 01:13 am

    Ha good one Dave. You might want to check your firewall. There is no problem with DSD.

  58. Alice Z said:
    on January 29th at 04:57 am

    Has anyone heard of Clear Sky Accounts with 3.75%?
    Or, Bank of Internet High Yield Savings at 3.51%

    Any comments?

  59. MaxineS said:
    on January 30th at 03:22 pm

    Does anyone have an account with CNB Bank Direct? Or any comments?

  60. Mike said:
    on February 3rd at 06:44 am

    I had horrible experiences with CHASE. When WAMU became CHASE I closed my account from WAMU.

  61. BillR said:
    on February 13th at 03:19 pm

    When will rates stop dropping? It seems as soon as I find a bank with a fairly good rate of interest, a few days later the rate drops. I then have to start a new search for another online bank with a fairly good rate of interest.
    Wonder when this ever will stop?

  62. David said:
    on February 21st at 03:23 pm

    I have become totally disillusioned with Emigrant/DSD because they REPEATEDLY start with a TEASER rate & then quickly DROP their rates! I THOUGHT that since it was described as a non-brick savings place that they would keep their rates higher for longer…but alas, JUST as they did dirty to me with a previous ED acct, they have DROPPED their rates from weeks to even days. I am transfering ALL of my $ back to my bank that has consistently offerd 2.7! So much for me chasing rates & good bye ED/DSD & whatever else they come up with FOREVER! Now known as the “BAD LUCK OF THE IRISH!”

  63. Anthony said:
    on February 27th at 12:07 am

    Sounds like someone overdrafted his accounts at Chase and wouldnt get fees refunded. Usually the culprit for customer dissatisfaction.
    By the way, I have an account at Dollar Savings Direct and am very leery of the 1 star that Bankrate gives them. The only solace I can take is that it is FDIC insured. I never understood why they would be a “division” of Emigrant Bank instead of just being Emigrant in the first place. My guess is for all legal purposes if this online division goes under, then less of a chance of going after the assets for the rest of the company.Typically speaking, the higher the interest rate a bank offers, the more desperate they are for cash. As of right now, there are only a couple banks offering a better rate than DSD (currently 2.65%APY). I pray to God that they keep staying afloat because pretty soon there will be no need for banks if the rate gets closer and closer to zero!

  64. AliceZ said:
    on March 3rd at 04:21 pm

    I tried to open an account with Doral Bank Direct. One of the most frustrating experiences I have ever had with any bank and trying to open an account. They have a Customer Service telephone number that no one ever answers. I held on for over 30 minutes the other day. Their mail box is always full. You ask to be called back; no one bothers to call back (including officers of the bank). The people who do answer the telephone know nothing about the procedure to open an account.

    Simply put, it is the worst bank I have ever dealt with. Miserable experience! No professionalism at all. What ever happened to “the customer is always right?”

  65. Don K said:
    on March 11th at 12:23 pm

    Dang, I moved money there 3 months ago when it was at 3.75 and already, it is down to 2.25.
    How low can it go…..

  66. John O said:
    on March 15th at 09:38 am

    If anybody wants to experience a nightmare then try contacting GMAC Bank to open an account prior to funding a CD! Although it really shouldn’t come as a surprise, given their connection to General Motors…

  67. melita schneider-dever said:
    on April 26th at 12:16 pm

    I used to have a savings account with emigrant direct. I was very ha[[y with them. I had great service and easy online access to my account and easy transfer of funds both in/out. No muss/no fuss savings! Loved it and would still like to have been able to own one of their savings accounts!

  68. John Z said:
    on May 12th at 10:23 am

    Just opened an account with Heartland (2.30) and must say it was the most confusing and drawn-out process I’ve ever experienced in opening an online account. So many confirming emails, etc. secure emails, phone calls, etc.
    If I had to do it again, I would certainly think twice.
    Just a word to the wise.

  69. AliceZ said:
    on May 29th at 04:47 pm

    HSBC online savings dropped rate o 1.55%. What else is new?