If you haven’t already, mark Nov. 5 in your calendar. Some 37,000 savers already have.
That’s the number of people as of this weekend who have RSVP’d on Facebook for “Bank Transfer Day,” a protest created by Los Angeles art gallery owner Kristen Christian.
On Nov. 5, she’ll close out her account at Bank of America and move her money to a credit union.
She’s fed up with the fees and poor customer service she’s received. She’s closing her account in protest and wants others to join.
This is just the type of response we hoped for after Bank of America announced it would levy a fee just to use its debit card.
Our sister website, Interest.com, has an interview with Christian. Go check the whole Q&A.
Here’s an excerpt:
Q: What’s the dumbest bank fee that Bank of America ever levied on your account (personal or business)?
A: The Bank of America website was down, so I called to speak to a phone representative. I was charged $2 for calling in because I “could’ve done this transaction online.”
The policy in place was ignorant to the fact that I was unable to complete my transaction online because of a failure on the company’s part.
During a second incident, I was attempting to transfer funds from my personal to business checking using the website. The funds disappeared from my personal account (an out-going transfer was acknowledged), but did not register in my business account.
I spent four hours speaking to representatives before the issue was resolved.
We’re guessing these aren’t shocking complaints for anyone who has frequented a big bank.
If increased account fees have left you looking for a bank or credit union that offers free checking, you can start with one of these four nationally available deals.
Also, be sure to check your local credit union or community bank.