when rates go down move it to a higher paying account, thats the game.

If your going to open a 5 year CD at CapOne, You should go by the CapOne Site not Bankrates.All these second party sites are slower to post rate changes then the Banks themselves.How can you bash CapOne because Bankrate listed the wrong term.

I opened a CD on 4-25, i messed on the p.o.d.`s so i called spoke to a very nice, intelligent woman in louisiana who fixed it all for me.I funded the CD on the 29th .I noticed the 30th rates went up .25%, so i called got a gentelman in Virginia who said no problem, me opened a new account at the higher rate and moved the money to the CD.Such courteous professionalism. I cannot praise this outfit enough.I have accounts at all the major banks and Capitol one is top notch.10 Stars

I set up 3 accounts in 20 min. Wired over and funded the next day.So far very easy.

I opened a Small Business Money Market from Capital One, and after I had completed all the forms and sent them back with a check for a deposit to open the account, they sent me a form to sign changing the signature authority, and it included two other peoples’ names, addresses, SSNs, birthdates, home and work phone #’s and e-mails. When I called (late Fri afternoon) I was told that the account supervisors had all gone home and someone would call back Mon. AM. They didn’t. I called again Mon afternoon, had to start all over, finally got to a supervisor. The upshot was they admitted they’d made a mistake and I got a verbal apology and assurance it was an isolated mistake and that my information and account was secure. Finding that hard to believe, I told them to close the account and send my money back. I did get the money back, but now I’m getting letters saying that the account was closed due to information received from credit agencies. I want someone who pays more attention to detail to handle my money!

I opened an online savings account with Capital One and it was easy to set up. The transfers are standard 3 days and I have not had any problems with them so far.

Although I too am not impressed with how long it takes to transfer money in and out of this account, I am very pleased. I started at 5% and am now at 3.05%. I opened a savings accout through Capital One being that surprisingly enough that interest rate is 3.85% with $10,000 min.

I have dealt with Cap 1 for many years and have always received top notch service from them. As to falling rates this is to be expected, unfortunately, in our present economy. I have seen CD rates as high as 12% and as low as 1.5% and everywhere in between. Where the bottom is in this market no one knows but it will turn around. If you folks are concerned about falling rates then by all means consider buying CDs and locking in the rate for a period of time. One of the sayings in the CD market is to go short term when rates are rising and long term when rates are falling. It is a bit tricky to tell just when to do this but if you watch the trends on Bankrate.com that can help.
By the way, I just received notice today that Cap 1 will become a National Bank as of 3/1/2008. That is good news.
Good luck everyone and good returns!

I opened this account when it was 5%… 2 years ago. It is now 3.66% but that is because of the FED. It still offers different accounts with higher rates than my current bank offers. I am about to open a new one. It’s been really easy to transfer money in and out of my account.

I applied for a CapitalOne Online Savings Account because of a “special rate for Costco members” promotion which I saw on an in-store flyer, but I was shocked when my application was denied because they allegedly couldn’t verify my address! (I have been living in the same house for almost 6 years!)

When I called their customer service to find out why they couldn’t verify my address, they told me that I had to send a copy of my driver’s license and a utility bill! to process my application.

I told them “thanks but no thanks”, and asked them to cancel my application.

CapitalOne has a bad reputation in the banking and credit card industries for a good reason…

THEY SUCK!

FYI … it is now required by federal law to obtain the social security number of every account holder on any deposit account. Welcome to the post 9-11 world. Big Brother is watching everything.

I like CapOnes many features(check writing, ATM card, linking multiple accounts) and customer service. However, like other have said it takes way too long to tranfer funds. Plus their APY is falling like a rock. A year ago it was 5.00% now its 4.40% and with the latest Fed rate cut I expect it drop even further.
Im thinking of bailing ship after the first of the year.

it was a big hassle to get this account open it took forever, it also takes too long to transfer funds and deposits, and interest rate continues to drop since my account has been open it has dropped by as much as.50

Haha hey wanted my social security number… have you ever opened a bank account anywhere???

Pain in the butt to open an account. They wanted my social security number. Just dropped rate to 4.75. Why did I ever open an account??