FirstFedDirect Bank Bank Reviews & Ratings
Posted On: 4/24/2008I’m continually disappointed with banks that don’t provide at least monthly statements. I’m talking about the most fundamental information: The current balance, the interest made this month, the interest rate, the total account value. In 1985 in the BASIC computer language I could write a program that would provide this information. I had to call, wait and wonder if my money was safe in an institution that didn’t provide that simple service.
Posted On: 3/11/2008I opened a 1-yr. jumbo CD in January this year. Funds were transfered by ACH from my account. They did not start paying interest on the day funds were transfered as some banks do. Interst started 6-days later, as it took that long to get account set up because of information that had to be sent by US mail. Account was set up in middle of month, but did not receive interest check until end of month. Called cust. service which was very helpful and prompt and they told me interest checks were mailed at end of month. I received the check day before the end of month. I do not have a MM account, otherwise interest would be deposited the due date. I will have to see how things go before I rate more than 3 stars.
Posted On: 3/05/2008There are only 3 reviews. Did the bank staff write them>
Posted On: 2/23/2008The bank is great. Customer service? Great. But what I like about it is that you don’t have to deposite 10-50k at lowest!
Posted On: 1/16/2008I needed to transfer funds via phone, and they were very helpful in assisting me.
Posted On: 11/10/2007Just had a 6 month CD with them at 5.45% and everything went nice and smooth. Great customer service and quick free electronic transfers. If their rates go back up, Id go with them in a split second. 5 star bank.
