Easy to open this account. My skepticism is in the “welcome” packet that comes AFTER you open the account. They basically tell you, after, that they will sell your name info to others. not happy bout that.

After reading other reviews, I decided to send a check rather than trying the electronic transfer of funds. Within a few days, I received my packet and I immediately returned a check. The turnover was about 10 days from start to check clearing and I locked in the rate which I wanted in that time. This was no hassle for a CD.

Since my sole criteria for this chunk of the portfolio was a safe quiet return, the GMAC offer and expertise were on-target. It’s the quiet cove in a turbulent global financial scene.

This online application was a nightmare. Password doesn’t work and no one answers the phone. I have never seen such poor management.

Putting money INTO this bank was bad enough …. an experience that took 10 days. I only hope and prey that I can GET IT OUT when the time comes. Wish me luck people.

This will be my last experience with this bank,

Terrible and nightmare experience of phone service. They are experience the high volume of calls and you have to wait AT LEAST 15 minutes, I don’t have a time to hold that long. After 15 attempts of tring to call them in 10 days fell. I gave up about buying CDs here.

The money one deposit starts earning interest from the moment it is deposited, in relasionship with other banks which it would take 3 to 5 days for one’s money to earn interest. This bank has an excelent policy. Customer service is prompt and they seem to be know about their business. The money transfer was prompt and reliable.

I opened a money market account with them back when they were in the 4% range. Eventually rates fell enough that I was able to find better deals.

Their service was outstanding during this time, I received atm cards, checks and the works. When I decided to close the account it was simple and they were courteous.

I am back because the CD rates are 3.9% for 12 months and that is looking attractive.

Highly recommend.

Opened an online account and wanted to fund a CD for $100,000.00. Wanted to have an EFT done. Never heard a word from them for 8 days. Never sent me the forms, information or made the small deposits into my account. They do not lock your rate. From the time I opened the account online the rate dropped from 4% to under 3%. I had to call twice and finally told them to just forget it and close my account. What a waste of my time.

I opened a Money Market account with these people in December when the rate was 4.5%
Just closed the account today with the rate 3.5%.
Closing the account had nothing to do with the lower rate. I tend to be a loyal customer. What happened was I never received my pin for the ATM card – “It came in a plain white envelope” I was told. Might have thrown it away with junk mail.
So I needed a new pin.
The two woman that I spoke to were both “superior” in attitude and indifferent to delivering any type of customer service at all. Their attitudes turned me off completely.
I am surprised that so many people here rave about GMAC customer service. Not my experience. I am moving my money to Corus when I receive the transfer ‘in 3-5 days’ hopefully.

GMAC will display a very attractive rate on the web. But when you get right down to it. As soon as you deposit your money they drop the rate. Currently they claim 4% on your money,Im earning 3.5%. The reason I opened this account is because they offered 4.5%. They bate and hook to get your money.

Good service but low rates compared to competitors and past rates. GMAC had held higher rates consistently but have recently dropped substantially-a disappointment for its customers.

Extremely easy to navigate website and fairly decent customer service as long as you can navigate the phone system Their online/email service is good though. A passable interest rate, although it dropped from what I signed up at 5.35 to 4.5 almost immediately after I signed up, which kind of sucked. But still, I use this account basically as my main checking account for the easy accessibility and the ease of transferring between other accounts. Its kind of like my ridge account. Really, the only reason Im not giving it 5 stars is because of that sudden drop in interest rate, which seems about par for course lately. Still, a great site and barring unforseen events, I think Ill be keeping this account for a long time.

Oh, word to the wise though: this is a money market: dont go over the allotted 6 transactions a month, because there is a fee (duh, but Im still relatively new to this)…it does keep track of your transactions for you though, so keep an eye on that and youre golden; another plus is that they only count transfers out of the account against you – you have unlimited inbound transfers.

GMAC lost my mailed check for 3 weeks. At their advice, I stopped payment on the check & sent another. Then they found and cashed the first one & charged me a fee because I had stopped payment on it & it bounced. I have switched to another bank. Good rates & covenient on line, but they recommend to never use mail for transactions.

I opened my account with them in May and I havent had any problems. You have easy access to your money (with checks & an ATM card) and a good interest rate. They have droped their rate though. I opened it at 5.28 APY, then the prime rate was reduced and it went to 4.9 APY. Now it is 4.75. I opened an account with igobanking.com, but I am keeping the GMAC account because it is easy to access my money and they are very reliable. Im pretty sure they do refund other banks ATM fees (up to a certain amount). But I dont take money out unless its an emergency.

Only 4.9% APY now for 500$ . They dont say anything about refunding atm fees, the just dont charge you if you use another banks atm. But that bank may charge you. Only the first check order is free btw.

what a bunch of dumm fuks, was gonna deposit close $100,000. They couldnt get past the fact that Im not at my permanent address, Im on government TDY…the guy I talked to seemed like he didnt even listen.. what a bunch of bozos.

No problems here. Very good rate, very easy to use. Needs a couple of days to set up bank-to-bank transfers, after that you can move money between accounts very easily.

I was previously with ING (actually I still have some money there), and I find GMAC easier to deal with and with a money market rate thats 0.8% better.

Just opened an account with them, and they have a technical issue which prevents me from actually seeing the account. That might be understandable, but they will give me no answer as to when this be resolved – always told 1-3 biz days and Im at the 6th day. Promises of supervisors calling me, but it never happens. Its a good rate, but I think Im moving my dollars to a bank who can get their technical act together.

GREAT BANK, VERY PLEASED WITH THIS MONEY MARKET ACCOUNT.

i think this bank is really trustworthy,good interest rate too.

Well this is most trusted bank for me because I know better about this bank. Rate is excellent here. $500 is good deposite option for me.

People I know have had issues with GMAC – NOT recommended.

Trusted name. Decent min deposit. High interest rate.

No risk, high interest equals great savings and peace of mind.