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Are Lenders Backing Out Of Modifications?!

Holden Lewis, the mortgage expert at Bankrate.com, just published a very disturbing post on his blog.

It questions whether mortgage servicing companies that agree to modify unaffordable loans are arbitrarily canceling those deals after the borrower has successfully completed the trial period.

Mortgage modifications prevent foreclosuresLewis tells the story of a woman who signed a modification agreement and not only made the required three-months worth of trial payments at the new lower amount, but a fourth payment as well.

Imagine her relief. She had proven her ability to make the modified payments and saved her home from foreclosure.

Then the lender said the deal was off and her payments were reverting back to the original, unaffordable amount.

We’ve all heard how lenders participating in President Obama’s Home Affordable Modification program are supposed to maintain the new lower payments for at least five years if borrowers successfully complete the three-month trial.

So what’s going on here?

This is not only unfair and dishonest. It’s downright cruel to allow someone to think they have saved their house, only to find out that the bank is nailing the door shut.

Lewis has heard this might not be an insolated incident. If you’ve had a mortgage modification yanked out from under you, we’d like to hear about it.

Click on “Comments” below and tell us what happened.

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  1. Dave H said:
    on October 1st at 10:56 pm

    More documentation of same story but worse homes are being sold without further notice.

    Many More Homeowners to Lose Homes – the story not reported yet

    As an attorney at a major Phoenix law firm explained to me, there is NO ENFORCEMENT provision in the Treasury/Fannie/HFA “directives” or “mandates” for the Home Affordability Program. While folks are getting trial modifications few are being given permanent modifications even when timely trial payments made and qualify under the Net Present Value (NPV) test.

    The banks can ignore all the guidelines and there is nothing we can do about it. We are totally at the mercy of the servicers per the law firm I talked with.

    It is reported that they get more fees when they sell the property. It is especially bad in non judicial states like AZ.

    More details that Washington Needs to hear and media report on:

    Folks all over the U.S. who qualify are being rejected and homes have even reportedly been sold even within days after being told foreclosure sales would be delayed. Foreclosure notices are being sent at the same time the homeowner is told their modifications are being worked on. In my case, and many others we submit required documents for the HAMP Plan (and mortgage owned by Fannie Mae) and being told not to worry and wait until contacted by a “processor.” Instead they sent a foreclosure notice.

    If the servicer determines you are not eligible for a modification, it does not have to give any reason and can the next day sell your home with no notice, no time to take any action in a non-judicial foreclosure like typical in AZ, once the original 90 days has past.

    On 9/11/09 National Consumer Law center said “”Participating servicers violate the HAMP guidelines by selling homes at foreclosure while homeowners are negotiating loan modifications, requiring waivers of homeowner rights, and refusing to offer HAMP modifications to qualified borrowers. Lack of transparency in the application, review and turn down process exacerbates these problems.”

    Attorney Jeff Barens warns about this in article of 9/11/09 “BEWARE THE “END-RUN” (SNEAK) FORECLOSURE” article at http://www.foreclosureDefensenationwide.com It reports the widespread practice of servers telling customers not to worry about the foreclosure notice, messes up the paper work and trustee sale is completed!

    I have had a six month battle with CitiMortgage with lies, screwed up paperwork and at their mercy to not do a no notice instant sale upon their whim, when I should easily quality for a HAMP modification and have been told it was approved twice. There are many frantic people like me that will do anything to keep our homes. We are not even looking for principle reduction just the 31% of income mortgage under HAMP where we pass the Net Present Value test showing it is better to modify than a foreclosure sale. But some servicers are selling our homes without notice anyway.

    I have 9 pages of documented notes call by call in my six month battle with CitiMortgage to save my home showing the lies and failure to meet the Fannie Mae and HAMP directives. Even my Hope Now escalation team person is running into the same problems when she tried to set up a conference call but unable to get the right responsible person or call backs from supervisors. And CitiMortgage is reported as much easier to work with than many of the other servicers.

    That is why the great in design, HAMP program is not working in real life. Servicers are starting mods but not approving them in the end. They are hiring lots of staff to contact folks to get them into mods, but not enough people to actually solve problems and get those that successfully complete the trial period approved.

    The forum at http://www.LoanSafe.org often has 2000 visitors at once. Anyone can read on the http://www.Loansafe.org forum details of so many frustrated home owners having so many problems with most servicers.The loansafe.org forum shows in the “real world” why the well designed HAMP program is failing due to massive servicer problems not the plan itself.

    NEW NEWS FROM FANNIE MAE YOU WON’T BELIEVE THIS

    Many of the reasons modifications are not going through it seems is not the servicers fault but Fannie/Freddie.

    Anyone that has had a foreclosure notice has to RESTART FROM SCRATCH the HAMP program per CitiMortage Thomas ID17742. He himself says he has to notify and redo HAMPS for 4000-5000 customers that just he as one person is assigned to.

    There is a post on loansafe.org about a week ago that seemed unbelievable that FANNIE was not authorizing any modifications. That seemed impossible but it turns out it may have been true.

    While at least a dozen times I have been told the Modification Agreement would be sent (was on the HAMP trial as of July) I never received any. The reason is FANNIE MAE (and also told Freddie Mac) will not set up mods if you are in foreclosure status.

    I am in foreclosure status since I was lied to being told not to send in updated financial info until I was contacted by a “processor” and everything looked in order. Than I got foreclosure notice.

    FANNIE MAE according to CitiMortgage will not allow you to get off of foreclosure status until the HAMP Mod is finalized. But they won’t send the paperwork to get on the HAMP Trial if you are in foreclosure status. Huh? Yep, if you’re in foreclosure it seems there is no way out.

    This despite many directives not to put anyone in foreclosure status before trying to qualify you for HAMP or other foreclosure alternatives.

    NOW supposedly Fannie Mae/Freddie just last week figured out this problem.

    Again according to the CitiMorgage person, I now am not on the HAMP Trial. This despite all the confirmations for last two months that I am and have made 2 trial payments. Being on the HAMP was confirmed to my Hope Now escalation team member on a conference call about a week ago. Now that has all changed for me and zillions of others with all servicers supposedly if loan owned by Fannie or Freddie (about 85% of all 1st mortgages are)

    In late September Fannie/Freddie figured out the mess and is saying HAMP’s can be restarted for those they would not start on HAMP because they were in foreclosure. I find no info on this on any public site or the efannie site but this is what Citi says.

    So now I am told I am restarted on a NEW HAMP TRIAL. What about my two prior trial payments? Checks with a supervisor and is told they will be credited to new just started HAMP trial.

    What about the foreclosure sale 10/26 which is my biggest concern?

    It seems it’s now a race. For about the 12th time, request to send me the Trial Mod paperwork is being sent to Fannie and within “up to 10 business days” (about 2 weeks) it will then be overnighted by UPS to me (as I’ve been told the same for months)

    I was told to get the forms back to them as fast as possible and they will try and race the clock to get it through all their review and verification process before the home is sold. How is this possible when you have to start the 3-month trial all over again?

    If they give credit for the prior 2 months in the trial the final date for me is 10/24, two days before my home is scheduled to be sold and I am totally at their mercy not to sell it

    This is totally incredible.

  2. Cindi Neisinger said:
    on October 2nd at 12:33 am

    I made my fourth payment to Chase (thinking I was on the Obama HAMP program) and when the underwriter Michele Lawrence reviewed it she said I was in deficit of $900.and laughed at me when I said that the payment plan was half of the payment she was proposing. I emailed Jamie Damion CEO of Chase and an rep. of his called me within a week and said not every one can fit into the Obama plan…She also said I wouldn’t qualify. I said according to the Obama Calculator I was at 31 percent of my income for the mortgage with the payment plan Chase put me on … I told her I wouldnt be making my 5th payment if I had two people from Chase telling me that it didnt look like i qualified …..What a scam! Shame on them! It seems from the forum I go to daily at Loansafe.com no one is being given a perm. mod……God help us all ….Is anyone watching these Scalawags?

  3. Obama said:
    on October 2nd at 11:18 pm

    Sounds more like the hemp plan where everyone is smokin a bowl!

    Its no wonder that owners trash their homes when they leave. They are so pissed off that instead of killing their banker, they punch holes in the wall.

    Only the big players are getting the fat bailouts! Shame on our gov.